According to Matthew
E May in his book “The laws of
Subtraction “: 6 Simple Rules for Winning in the Age of Excess
Everything, decision makers have to answer three questions:
- What
to follow versus what to ignore
- What
to leave in versus what to leave out
- What
to do versus what not to do
Usually, they try to
answer the second part of each question. This is what calls May the principle
of “subtraction”. It’s a simplification process, a “less is best” approach to
innovation. To illustrate his theory, he gives us “6 secrets” which should help
the decision makers to do less and better.
1.
What isn’t there can
often trump what is.
The idea is to take
off everything that makes a product superficial to obtain its very essence. It’s
what the youth car brand Scion (producted by Toyota for the north American market)
did when they presented a very simple and cheap car. Then the buyers can personalize
it. More that the price, what isn’t there becomes a marketing plan, especially
for gen Y buyers who want unique and affordable product.
2. The simplest rules
create the most effective experience
The rules of the road
is technically an amount of obligations and prohibitions that restraint the
action of the drivers and pedestrians. Why not simplify it to a very only one
rule? That is the project Exhibition road in London for the 2012 Olympics Game.
Cross lights, pathways, road and traffic signs have been removed to build a
unique and simple road with only one rule: “all due respect to the most
vulnerable”. Result? Twice the fun and a steady flow _ with half the normal
number of accidents.
3. Limiting information engages the imagination.
When you need to deal
with a lot of information, your mind is not really inclined to be imaginative.
The former group Carbury Scwheppes (now have been bought by Kraft Food) aired a
90-seconds television commercial for its chocolate bars a few years ago that
featured a gorilla (rather a man in a gorilla suit). The brand appears in the
TV spot only during the last 4 seconds. During the entire first minute, you
only see the face of the gorilla who looks to be contemplating the music and
preparing for the performance of a lifetime on a famous song of Phil Collins.
Then you have a 26 seconds drum session on the music. Sales rose 10% in the two
months following the ad and the video have been viewed more than 6 million
times on youtube.
4. Creativity thrives
under intelligent constraints.
How is it possible to
do a “faster, better, cheaper” space
exploration to collect data on mars that cost 10% less than a classic mission?
That was the NASA’s challenge in the mid of the 90,s. An engeenering company
tries to do it. Result: the project have been achieved in less than 44 months _
less than half of the precedent mission and with more restraint teams. This “impossible”
task required a “change everything” approach. For example, they had the idea to
install a huge airbag as the landing method. Effectively, it simplifies a lot
of things!
5. Break is the important
part of breakthrough.
According to the American
doctor Richard McCauley, healthcare is not only a question that concerns sick
people but also for healthy people. They need to go to the doctor for simple
things such as vaccination or just for a checkup. So, he had the idea to open a
health center just for healthy people because these persons don’t want to go in
a place with sick and coughing people. And at the opposite, sick people don’t
really want to be in a room with healthy people when they have a serious
cancer. In his center, he just gives low prices fees that don’t need insurance. Innovation often demands a break with convention.
6. Doing something isn’t
always better than doing nothing.
It doesn’t mean that
it is better to always do nothing but sometimes, take a break and not working
or just not thinking about your job is more efficient that just doing something
to show that you do something. Meditation _ a practice that eliminates
distraction and clears the mind _ is an effective way to enhance self-awareness,
focus, and attention, and to prime your brain for achieving creative insights.
If Google is well-known all around the world for that, others companies such as
Oracle, Bloomberg or Ford have CEOs that encourage meditation.
Better than hiring
some “specialized in meditation consultants” who are going to be very
expensive, maybe be it will be a good idea to create a space inside the company’s
buildings where employees could go for meditation or just for thinking about
something else for few minutes when they really need it.
According to Matthew
May, these six rules point to a single, powerful idea for achieving simplicity
in any innovation effort: “When you remove just the right things in the right
way, good things happen”.
Article adapted from
Matthew May’s book, The Laws of Subtraction: 6
Simple Rules for Winning in the Age of Excess Everything (McGraw-Hill, 2013).
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